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Terms of Service

Placeholder text — have your final terms reviewed before launch.

Quotes and bookings

Quotes are fixed for the property details provided. If the property’s size or condition differs materially on arrival, we’ll confirm any variation before starting work.

Access and utilities

The customer must arrange property access and ensure electricity and water are connected on the day of service.

Cancellations

Free cancellation or rescheduling up to 24 hours before your booking. Later cancellations may incur a $50 fee.

Liability

We carry $20 million public liability insurance. Pre-existing damage noted on entry reports is not a cleaning item and is excluded from claims.