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Frequently Asked Questions

What exactly is a bond clean?

A bond clean (also called an end-of-lease or exit clean) is the deep clean required when you vacate a rental so the property is returned in the condition noted on your entry report. It covers things a normal clean doesn’t — inside the oven, window tracks, walls, light fittings and more.

Is your bond back guarantee really 100%?

Yes. If your property manager flags any cleaning item on the exit report within 7 days, we return and re-clean it free of charge.

How much does a bond clean cost?

Pricing depends on bedrooms, bathrooms and condition. As a guide, a 1-bed unit starts around $260 and a 4-bed house around $520. See our Pricing page or request a free quote for an exact figure.

Do I need to be home during the clean?

No. Most customers leave a key in a lockbox or with the agent. We send photos on completion and lock up when we’re done.

Do you bring your own equipment and products?

Always. Our teams arrive fully equipped with commercial machines and agent-approved products — power and water just need to be connected.

How long does a bond clean take?

A 2-bed unit typically takes 4–6 hours; a 4-bed house can take a full day. We give a time estimate with every quote.

Can you do carpets and pest control on the same day?

Yes — carpet steam cleaning and flea treatment are done on the same visit, and you receive the receipts and certificates your agent requires.

What if my agent’s checklist has extra items?

Send it through with your quote request and we’ll price against your agency’s exact checklist — no surprises at inspection.

How far in advance should I book?

5–7 days ahead is ideal, especially at month’s end. We also hold same-week slots for urgent handovers — just call.

Are your cleaners insured and police checked?

Every cleaner is police-checked, and we carry $20 million public liability insurance. Certificates available on request.